Shopping Cart
All the items that you have in your shopping cart appear in your order during
Checkout
If you do not want to order all the items, simply edit your shopping
cart first and click - Update -. When you click - Submit Order - we verify your
credit card. Your order will not be placed and your credit card will not be
charged if you do not click - Confirm Order Now -.
Methods of payment
We accept cheques and money orders but these orders will be classed as pending
until we receive cheque or money order funds into our account. ThePro Online
Shop accepts the following credit cards: Visa, MasterCard and American Express. If we
are unable to process your credit card, please check to ensure you entered the
correct card number and expiration date, and that the billing name and address
you entered match your credit card statement exactly. Please refer to your credit
card company if the problem persists.
Tax policy
We are required to collect GST on items sold to customers in Canada.
Returns and Exchanges
Event fees are not transferable or refundable except where noted in the individual event conditions.
Credit Card Safeguard
ThePro uses a Secure Internet Payment Gateway(PayPal) to provide a secure environment
for the authorisation of credit card transactions over the Internet. Confidential
information including client credit card details are encrypted the moment they
are transmitted from the clients browser to the banking network using industry
standard SSL 128-bit RC4 encryption technology. Client credit card details are
not stored anywhere on the Internet and the only company who has access to this
data is the merchants bank. The bank also sends confirmation information via
the same encryption technology back to the clients browser. These secure processes
provide clients with peace of mind when purchasing online.
Privacy
We collect customer information in an effort to improve your shopping experience
and to communicate with you about our products, services, contests, and promotions.
For more information, see our privacy policy.